The LGAQ provides high quality and cost effective customer management services to Queensland councils, which ultimately helps you serve your residents, businesses and visitors better.

The LGAQ offers solutions to assist councils during times of temporary capability shortages or where you have longterm capacity gaps and staffing constraints. Our services range from short term task management through to day-to-day management of your website.

Remote Content Management

Our Remote Content Management Solution will assist with the day to day management of your council website. By entering into this premium support arrangement LGAQ can manage content updates as on behalf of your council team.

A package of hours can be pre-purchased directly from the LGAQ. Not sure how many hours you need? We can set-up a "​Pay as you go" ​option where you just use what you need and are billed every quarter. To help you manage your account hours we set-up a project tracker which automatically updates you when a task is done and provides a balance at the end of each week. Simple!

Virtual Support

Sometimes you just need a little bit of help to get you through a project, or backlog of work.

​The LGAQ offers packages of Virtual Support hours to assist with website projects such as content migration and/or content clean-up. Through our support system you can email tasks through at a drop of a hat, or you can speak with one of our Virtual Technicians to discuss a project or routine task that needs to be completed. Whether it's a small project or a major piece or work, we can help you out.

Some of our services include:

  • Adding, moving, removing elements from/to the website
  • Changes to images and content copy
  • Document management
  • Update information architecture
  • Minor design & template adjustments
  • Administrative web content support

LGAQ staff - one male and one female sitting infront of a computer

Did you know, simple things like ensuring all your social media posts go with local pictures can make a huge difference to the cut through of your messages?

If you would like to find our more please GET IN TOUCH